User Guides

My serial number doesn't work

The most common reason for a serial number not working is that it's not been entered correctly. Wherever possible use copy/paste to enter the both the licensee name and the serial number - both of these must be exactly as issued. One character wrong and it will not work.

If you still can't get your serial number to work, please contact us - preferably including a screen-shot of how you've entered your details.