If you're having trouble with Cantabile there are a number of resources available for obtaining support.

• Forum - Kindly hosted by KVR Audio, post questions, suggest features and general discussion about Cantabile.
• Release Notes - Important information about each Cantabile build, including known issues.
• Troubleshooting - Information about Cantabile's troubleshooting and diagnostic features including logging and crash reporting.
• Contact - Contact us to report a fault. See below for more information on this.
• Twitter - Follow Topten Software for latest information.

Reporting Faults

When reporting faults, try to include as much information as possible, including:

• Version and build number of Cantabile
• Operating system details
• Sound card type
• Audio driver details, including whether ASIO or DirectSound
• Details of any plugins that you feel may be related to the problem
• Steps to reproduce the problem

In the case of a crash, Cantabile should create a MiniDump file in the logs directory (see Troubleshooting for more information) which should also be included.

For reproducible problems, it is worth creating a log file (again, see Troubleshooting for more information) and including that also.

The preferred method of reporting faults is through email, see the Contact page for details.